Information We Collect

When you engage with our mobile app development services, we collect information that helps us deliver better solutions and maintain professional relationships. This happens through various touchpoints during our business relationship.

We gather contact details when you reach out for project consultations - your name, email address, phone number, and business information. During project discovery phases, we collect technical requirements, business objectives, and any relevant background information about your organization.

• Contact information including names, email addresses, and phone numbers
• Business details such as company name, industry, and project requirements
• Technical specifications and functional requirements for development projects
• Communication records including emails, messages, and meeting notes
• Payment information processed through secure third-party payment processors
• Website analytics data to improve our online presence and service delivery

We don't collect unnecessary personal information. Everything we gather directly relates to providing professional mobile development services and maintaining effective business relationships with our clients in the Philippines market.

How We Use Your Information

Your information serves specific business purposes that benefit both our working relationship and the quality of services we provide. We use data thoughtfully and always within the context of our professional engagement.

Project communication uses your contact information to keep you updated on development progress, schedule meetings, and address technical questions. We maintain detailed project records to ensure continuity and quality throughout the development process.

Business analysis involves reviewing your requirements and objectives to create solutions that genuinely fit your needs. This might include market research, technical feasibility studies, and competitive analysis relevant to your mobile app project.

Service improvement happens when we analyze project outcomes, client feedback, and technical challenges to enhance our development processes. This helps us serve future clients better and stay current with mobile technology trends.

Legal compliance requires maintaining records for business transactions, contracts, and professional obligations. We follow Philippines data protection regulations and international best practices for client information management.

Your Rights and Choices

You have significant control over your personal information throughout our business relationship. We believe transparency and choice are fundamental to professional service delivery.

To exercise these rights, contact us directly at info@swordspotdigital.com. We respond to data requests within 30 days and provide clear explanations of any limitations based on business necessity or legal requirements.

Some restrictions apply during active project development where data access is essential for service delivery. We'll explain any temporary limitations and provide alternative solutions when possible.

Data Security and Storage

Protecting your information requires multiple layers of security and careful attention to data handling practices. We take this responsibility seriously and invest in proper security infrastructure.

Technical safeguards include encrypted data transmission, secure cloud storage with reputable providers, and regular security updates for all systems handling client information. Our development team follows security best practices for code and database management.

Physical security covers our office location in Taytay, where access to client information is limited to authorized team members. We maintain secure storage for any physical documents and ensure proper disposal of sensitive materials.

Operational security involves staff training on data protection, regular reviews of access permissions, and incident response procedures. Team members sign confidentiality agreements and understand their responsibilities regarding client information.

Data deletion happens automatically for some information types and can be requested manually for others. We maintain secure deletion procedures that ensure information cannot be recovered once removed from our systems.

Third-Party Services and Data Sharing

Our mobile development work involves carefully selected third-party services that help us deliver better results while maintaining your privacy. We choose partners based on their security practices and data protection standards.

Development tools include cloud platforms for app testing, analytics services for performance monitoring, and collaboration platforms for project management. These services access only the minimum information necessary for their specific functions.

Business services cover payment processing, accounting software, and communication tools. Payment processors handle transaction data according to PCI DSS standards, while accounting systems maintain financial records for tax and business reporting purposes.

Professional services might involve legal consultations, technical audits, or specialized development expertise. These relationships include confidentiality agreements and specific data handling requirements.

We never share client information for marketing purposes or with companies that don't have legitimate business reasons for access. All third-party relationships include contractual data protection obligations and regular reviews of their security practices.

International data transfers sometimes occur when using global cloud services or development platforms. We ensure these transfers comply with Philippines data protection laws and include appropriate safeguards for your information.

Changes to This Policy

Privacy practices evolve with technology changes, new regulations, and improvements in our service delivery. We review this policy regularly and update it when necessary to reflect current practices.

Significant changes are communicated directly to active clients through email notifications and project communication channels. We provide clear explanations of what's changing and how it affects your information.

Minor updates for clarity, contact information changes, or technical corrections are posted on our website with updated revision dates. You can always request information about recent changes and their implications.